Contact Numbers

Available from mobile phones and PHSs

The icon on the left signifies that the number can also be called from mobile phones and PHSs.
The indicated business hours are subject to change during the year-end and New Year holidays.
To avoid mistakes, please double-check the number before dialing.

noticeDialing charges do not apply for calls to numbers starting with 0120.

From landline phones etc.

0120-005-250 Available from mobile phones and PHSs

Service available in English, Portuguese, Chinese, Spanish and Korean.

0120-800-000 (in Japanese only)Available from mobile phones and PHSs

noticeCan also be called from mobile phones and PHSs (including non-DOCOMO phones).

Business hours: 9 a.m. to 8 p.m.

From DOCOMO mobile phones

151 (toll free, in Japanese only)

noticeCannot be called from landline phones.

Business hours: 9 a.m. to 8 p.m.

Go to top of the page

Footer Navigation