Service Counters
Applications can be made by PC, i-mode, or phone, or at docomo Shops.
An i-mode or a sp-mode subscription is required.
PC (My docomo)
You can apply by PC via My docomo (in Japanese only) from
(Various applications/procedures). The required docomo ID and password can be easily issued, so even beginners can start using right away.
Operation procedures on the actual screens are in Japanese.
Online Procedures/References : When Accessing From a PC (My docomo)
Hours
Open 24 hours a day
1
i-mode
You can apply at
(Various applications/procedures) via i-mode.
A network PIN is required to apply from i-mode.
Operation procedures on the actual screens are in Japanese.
Online Procedures/References : When Accessing From i-mode (Customer support)
Hours
Open 24 hours a day
1
Phone
- To apply from a DOCOMO mobile phone, call 151 (toll free, in Japanese only) without an area code.
- For inquiries in English, Portuguese, Chinese, Spanish, and Korean, and applications from landline phones, see General Inquiries (docomo Information Center).
General Inquiries (docomo Information Center)
Hours
Open from 9 a.m. to 8 p.m.
docomo Shops
Business hours differ by shop. See the pages of individual shops for details.
Application Start Time
Discounts begin the day you apply for Option Pack Discount.

