Service Counters

Applications can be made by PC, i-mode, or phone, or at docomo Shops.
You can apply to have notifications sent to your i-mode mail address (recipient address 1) and set or change the notification amount over the phone or at a docomo Shop (applications involving setting notifications to be sent to an address other than your own i-mode mail address must be made via My docomo or i-mode).

PC (My docomo)

You can apply by PC via My docomo (in Japanese only) from Various applications/procedures (Various applications/procedures). The required docomo ID and password can be easily issued, so even beginners can start using right away.

noticeOperation procedures on the actual screens are in Japanese.

Hours

Open 24 hours a daynotice1

i-mode

You can apply at Various applications/procedures (Various applications/procedures) via i-mode.
A network PIN is required to apply from i-mode.

noticeOperation procedures on the actual screens are in Japanese.

Hours

Open 24 hours a daynotice1

Phone

  • To apply from a DOCOMO mobile phone, call 151 (toll free, in Japanese only) without an area code.
  • For inquiries in English, Portuguese, Chinese, Spanish, and Korean, and applications from landline phones, see General Inquiries (docomo Information Center).

Hours

Open from 9 a.m. to 8 p.m.

docomo Shops

Business hours differ by shop. See the pages of individual shops for details.

notice1 Unavailable from 10:30 p.m. every Tuesday to 7:00 a.m. the following morning due to system maintenance.

Application Start Time

Notifications will begin from the point in time that the preset amount is exceeded after an application is made.

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