Impact of Great East Japan Earthquake and Restoration Initiatives

The managing director of the Disaster Countermeasures Office reports on establishment of the Disaster Response Office and DOCOMO's main initiatives in the first week after the earthquake occurred.

Reports on the level and nature of damage to communications facilities and status of restoration of damaged facilities. Also reports on the status of restoration measures taken near the Fukushima Daiichi Nuclear Power Station.

Reports on free loans of mobile phones, offering a free phone battery charging service at evacuation centers without power and other facilities, providing donations, fundraising and relief provisions, and other initiatives.

Reports on extending payment due dates for charges, reducing repair fees, providing a mobile phone data recovery service for FOMA handsets that have been damaged by water free of charge, and other initiatives.

Reports on efforts to help in disaster relief by providing communications equipment and weather and other data.

Reports on activities conducted by Group companies to help recovery.

Report on damaged docomo shops and initiatives for recovery.

Reports on onsite sales initiatives conducted by docomo Shops.

Executive Vice President Fumio Iwasaki reports on new disaster preparedness formulated based on the experience learned from the Great East Japan Earthquake.

Reports on measures taken at offices to conserve power.