Multifaceted Approach to Mental Health

DOCOMO provides multifaceted support for the mental health of its employees in line with the Health Ministry's Guidelines for the Promotion of Mental Health in the Workplacenotice1.
For example, there are mental health questionnaires and stress checks for self-care as well as various related training programs for managers. In addition, workplace monitoring, health checkups, follow-ups, interviews with all employees and meetings with employees working long hours are conducted by in-house health staff, and outside healthcare professionals are made available for consultation and counseling.

  • notice1 The Guidelines for the Promotion of Mental Health in the Workplace were established by the Ministry of Health, Labour and Welfare in August 2000 to promote mental healthcare initiatives for workers.
Number of Counseling Sessions Held (FY2010)
In-person counseling 474
Direct telephone counseling 379
Reservation-based telephone counseling 21
Counseling via email, etc. 175

Information and Safety Measures Prevent Accidents

Safety is always the most important priority. DOCOMO's system for preventing work related accidents and injuries includes Safety & Health Committees at each business office as well as the DOCOMO Safety Council and DOCOMO Safety Committee.

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