Respecting Human Rights at the Workplace

DOCOMO has a set of guidelines for preventing discrimination and harassment at the workplace. The guidelines follow our basic policy on respecting human rights and make it clear that discrimination will not be tolerated in any form.
Under the guidelines, human rights awareness is promoted at the headquarters by the Corporate Human Rights Enlightenment Committee, chaired by the senior executive vice president, and at our regional offices by Regional Office Human Rights Enlightenment Committees, which are chaired by regional office managing directors. Special human rights managers and staff members are also designated at the unit level.
In order to further raise human rights awareness, in fiscal 2010 we solicited human rights slogans and poster ideas from employees and gave awards to exceptional entries. In addition, we utilized an internal company website on human rights awareness to begin regularly publishing the Human Rights Mini-Knowledge Series—important facts about human rights—as a tool for raising awareness. We also posted helpful examples on the site and conducted related e-learning training courses.

DOCOMO conducts human rights awareness training in an e-learning format on an internal company website in order to raise employee awareness of human rights.
The training text is titled "Human Right Awareness e-Learning Content," and employees can work on the course at their own pace from their computers at office. Employees learn everything from the basics of why companies engage in human rights issues to human rights sensitive expressions, issues pertaining to social minorities, sexual harassment, abuse of authority and a wide variety of other topics.
In fiscal 2010, employees were encouraged again to take this e-learning training course so that even more employees would utilize it as a readily accessible class on human rights.

In conjunction with Human Rights Day (December 10) and Human Rights Week (December 4-10), which commemorate the UN's adoption of the Universal Declaration of Human Rights, the vice president and chair of the Corporate Human Rights Enlightenment Committee, sent a Human Rights Week message to employees. The message was intended to deepen recognition and understanding of the subject by raising awareness regarding the spirit and purport of the United Nations' Universal Declaration of Human Rights and express to employees that human rights issues affect everyone directly.
With the publication of ISO 26000, in fiscal 2010 we called on employees to participate in activities that respect human rights from an international perspective and reminded every one of the need to promote such activities on their own initiative. Going forward, we will carry out human rights awareness activities that are highly effective and address contemporary trends.

DOCOMO has established a point of contact outside of the company channel for all employees to consult with when they have problems or concerns related to human rights. This consultation desk can be reached by email or phone (toll-free) and it is manned by counselors affiliated with an outside, specialized organization, which means employees can use it with total peace of mind.
The counselors who man the desk put top priority on respecting the will and protecting the privacy of the people who consult with them. If the employee would like action to be taken, the desk contacts DOCOMO and steps are taken at the discretion of the chair of the Human Rights Enlightenment Committee.
In fiscal 2011 we will work to further increase awareness of the desk by updating promotional posters displayed at workplaces and clearly publicizing it as a place where employees can rely on.