Message from the CEO to our shareholders and investors.
Dear Shareholders and Investors
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On July 1, NTT DOCOMO marked its 20th year in business. Over those 20 years, and based on its corporate philosophy of creating a new communication culture, the entire NTT DOCOMO Group has pushed ahead in providing services useful in our customers' lives and businesses. Based on the strength of the business we have built in partnership with our 60 million customers, we will continue to advance, while working to remain our customers trust. In the fiscal year ended March 31, 2012, we achieved increases in both revenue and profit for the first time in eight years. This fiscal year, we will continue to work on improving our customer satisfaction levels, and by aiming for 900.0 billion yen in operating income and a second straight year of increased revenue and profit, will put ourselves on the path to growth. Leveraging our comprehensive strengths in product lineup-primarily smartphones-and in networks, services, pricing, and safety and security, we will focus on achieving the goals of our "Medium-Term Vision 2015," as we continue to evolve into "an integrated service company placing mobile at the core." I ask for your continued goodwill and support.
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