Voice Calls

Use your usual number!

With WORLD WING, DOCOMO's international roaming service, you can use your usual number for calls in countries and regions around the world.
Make and receive calls with the mobile phone number you use in Japan even at your destination, and even dial numbers from the Phonebook as usual. Use your mobile phone just as if you were in Japan. You can make calls within your country of stay as well as international calls.

Voice/data Communications Charges and Service Areas for Using Your Mobile Phone Overseas

How to Make and Receive Calls

Calling from the Phonebook

Make calls directly from your Phonebook even while overseas

  • Calling Japan
  • Calling another WORLD WING user
  • Calling a non-DOCOMO roaming phone

International Dial Assist settings

i-mode photos

When calls are made overseas using the Phonebook, the confirmation screen for making the call will be displayed as shown in the figure on the left. If you select Dial [Yes] (Dial [Yes]), the country code and other necessary numbers will be added automatically. (The default setting is for Japan.)

  • A screen to confirm the automatic replacement of the "0" at the beginning of the phone number with "+" and "81" (country code for Japan) is displayed.
  • noticeOnly numbers that begin with "0" are supported. Calls to some countries and regions other than Japan (e.g. Italy) are not supported.
  • noticeNumbers are not automatically converted when they are registered in the Phonebook preceded by 184 and 186.
  • noticeWhen the international call access number is already added to the phone number registered in the Phonebook or the phone number is a local phone number, select Dial original phone number (Dial original phone number).

International Dial Assist Settings (in Japanese only)

International Dial Assist settings are not available on smartphones, with the exception of some models. When calling from a smartphone, Please see "Calling without using the Phonebook".

Calling without using the Phonebook

1. Calling from your country of stay to Japan Calling another WORLD WING user (or a non-DOCOMO roaming phone)

Calling from your country of stay to Japan

  • Dialing procedure

Display "+" ★ > Country code for Japan 81 > Other party's phone number excluding "0" at the beginning of the area code (city code) > Start key

2. Calling a mobile phone or landline phone in your country of stay

  • Dialing procedure

Dial the other party's phone number including the area code (city code) > Start key

  • noticeWhen calling from a mobile phone supporting International Dial Assist settings, please select "Call original number" when the dialing method confirmation screen is displayed.
  • noticeIf you cannot make a call with the above dialing procedure, dial the country code before dialing the other party's phone number from the area code (city code). Applicable country code: USA "1", Germany "49"
  • noticeIf you cannot make a call in Mexico with the above dialing procedure, dial "01" before dialing the other party's phone number from the area code (city code).

3. Calling from your country of stay to a mobile phone or landline phone in another country (other than Japan)

  • Dialing procedure

Display "+" ★ > Country code of other party*1 > Other party's phone number excluding "0" at the beginning of the area code (city code) > Start key

  • notice1 For country codes, see here.
  • noticeYou may need to dial "0" at the beginning of the phone number for calls to some countries and regions (Italy etc.).
  • noticeWhen calling a mobile phone in Mexico, please dial "1" before the mobile phone number. When calling a mobile phone in Argentina, please dial "9" after the country code "54".

★How to display "+": Hold down 0 for more than one second while the standby screen is displayed. *The procedure to display "+" depends on the handset. Please check the user's manual for details.


How to receive a call (having someone call you)

1. Receiving a call from Japan in your country of stay

Receiving a call from Japan in your country of stay

  • How you can be reached

Have the other party call your usual mobile phone number

2. Receiving a call from a country other than Japan in your country of stay

Receiving a call from a country other than Japan in your country of stay

  • How you can be reached

International call access number of the country from which the call is mode > Country code for Japan 81 > Your mobile phone number excluding the first "0"

International Call Access Numbers

IMPORTANT

Even if Caller ID Notification is set, a number may not be able to be displayed correctly and a message such as Not supported (Not supported) or User unset (User unset) may be displayed instead. If the called party is using a service or function to restrict incoming calls in such cases, the call may not be connected, but voice/data communications charges may still apply to the caller.

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