Notes on use

Global Pake-hodai notes on use

Global Pake-hodai charges apply when customers who are subscribed to Xi Packet Flat-Rate, Xi Packet Flat-Rate Double, Xi Two-Year Data Plan FLAT, Xi Data Plan FLAT, Xi Two-Year Data Plan 2, Xi Data Plan 2, Xi Two-Year Data Plan, Xi Data Plan, Pake-hodai Flat, Pake-hodai Double 2, Pake-hodai Double, Pake-hodai Simple, Pake-hodai, Pake-hodai Full, Biz-hodai, Flat-Rate Data Plan Flat, Flat-Rate Data Plan Standard 2, Flat-Rate Data Plan Standard, Flat-Rate Data Plan 128K, Flat-Rate Data Plan 64K, Flat-Rate Data Plan HIGH-SPEED (including Value Plans), Xi Two-Year Data Plan, and Xi Data Plan perform packet communications through a Global Pake-hodai compatible operator (hereinafter referred to as "compatible operator").

You can choose to have a Xi packet flat-rate service, Xi data communications plan, Pake-hodai Flat, Pake-hodai Double 2, Pake-hodai Double, or a flat-rate data plan (excluding 128K) take effect from the previous month, but only once per phone line subscription. (In such a case, the amount of packet communications made using Global Pake-hodai compatible operators will be recalculated with Global Pake-hodai application backdated to the previous month, and the difference will be refunded in the bill in the next month.) If you wish to have the service apply from the previous month, please inquire at the docomo Information Center (0120-005-250) or at a nearby docomo Shop.

Communications allowances included in billing plans and Packet Packs cannot be applied to Global Pake-hodai communications charges. Therefore, depending on the remaining communications allowances at the time of departure and the volume of packet communications you will use at your travel destination, there may be cases where it will be cheaper to use a network of an operator other than that of a compatible operator and apply communications allowances to charges.

The communications volume of Global Pake-hodai packet communications will be calculated with 12:00 a.m. to 11:59:59 p.m. Japan time counted as one day. (Calculations will not be based on the local time of your travel destination.)

i-mode communications subject to Global Pake-hodai will be counted and calculated as usage of the day the connection is terminated.
For packet communications other than i-mode communications subject to Global Pake-hodai, the volume of packet communications is calculated in one-hour increments, starting from the time the connection is initiated and continuing until the same connection is terminated. When communications beginning before 12:00 a.m. continue past midnight to the next day, communications for the hour which includes 12:00 a.m. and later will be counted and calculated as packet communications of the following day.

Compatible operators are subject to change without notice. Please be sure to check here for details.
To use the network of a compatible operator, you must configure the overseas operator settings on your overseas compatible mobile phone to Manual, and select the compatible operator of that country or region after arriving in the country or region where a compatible operator is available. (For details on configuring overseas operator settings, please see here (in Japanese only) or refer to the user's manual etc. of your overseas compatible mobile phone.)
Depending on your mobile phone model and local conditions, the name of the Global Pake-hodai compatible operator that is shown on the mobile phone or PC screen may be displayed by a name different from the actual operator name, or as a 5 or 6-digit operator code. Please see here for possible names and operator codes that may be displayed.
If you have configured the overseas operator settings manually at your travel destination, communications will not be available outside the service area of that operator. Please be sure to change the operator settings to Automatic when moving outside the service area of that operator or after returning to Japan.
When customers who are subscribed to both mopera U and Pake-hodai Double, Pake-hodai Simple, Pake-hodai, Pake-hodai Full, Biz-hodai, Flat-Rate Data Plan Standard, Flat-Rate Data Plan 64K, Flat-Rate Data Plan HIGH-SPEED (including corresponding Value Plans), Xi Two-Year Data Plan, or Xi Data Plan perform packet communications abroad, it is necessary to change the setting from a flat-rate access point to a measured-rate access point. Once you return to Japan, it is necessary to change the setting back to flat-rate access point. Please refer to (Another window will open.)the mopera U website ( in Japanese only) for details on how to configure settings etc.)
If you are a Flat-Rate Data Plan Standard, Flat-Rate Data Plan 64K, or Flat-Rate Data Plan HIGH-SPEED (including corresponding Value Plans) subscriber using limited connection service and wish to perform packet communications abroad, you must cancel the limited connection service subscription in advance by phone (0120-005-250) before departure. Furthermore, it is necessary to reapply for limited connection service by phone (0120-005-250) or via docomo e-site in order to use limited connection service again after returning to Japan.
Charges of Global Pake-hodai differ from those of data communications using specified operators.>Furthermore, some Global Pake-hodai compatible operators and specified operators of data communications differ. (For details, please see here or here (in Japanese only) on this page.)
Networks of compatible operators may not be available depending on the communications conditions at your travel destination.
There are cases where communications may be slow, or connection may be difficult due to network congestion.
Customers whose usage is particularly excessive may experience slower communications than other customers.
If there is a significantly large volume of communications during a set period of time, or connection for communications continues for a long time, communications may be interrupted or connection may not be possible afterward for a certain period of time.
Voice calls, Videophone, SMS, International SMS, and International MMS are not subject to Global Pake-hodai.