Inquiries regarding international dialing and messaging services

0120-005-250 (toll free)

• Can be called from mobile phones and PHSs.
• 9:00 a.m. to 8:00 p.m.
• Service is available in English, Portuguese, Chinese, Spanish, and Korean.

[For inquiries in Japanese only]

151 (toll free)

• Can only be called from DOCOMO mobile phones.
• 9:00 a.m. to 8:00 p.m.

0120-800-000 (toll free)

• Cannot be called from some IP phones.
• 9:00 a.m. to 8:00 p.m.

• Please check the number before dialing.
• Only for calls in Japan.

24 hours a day

• Can also be called from mobile and PHS phones.
• Please check the number before dialing.

Service interruption information

Provides current information on network trouble and other conditions affecting international roaming services. Please check this before departure.