Inquiries regarding international dialing and messaging services

Please check the number before dialing.

0120-005-250(toll free, in Japanese only)

• 9 a.m. to 8 p.m. (open all year round)
• Can be called from mobile phones and PHSs.
• Service is available in English, Portuguese, Chinese, Spanish, and Korean.

151(toll free, in Japanese only)

• 9 a.m. to 8 p.m. (open all year round)
• Cannot be called from landline phones.
• Only for calls in Japan.

0120-800-000(toll free, in Japanese only)

• 9 a.m. to 8 p.m. (open all year round)
• Can be called from mobile phones and PHSs.
• Cannot be called from some IP phones.

24 hours a day

0120-196-360(toll free, in Japanese only)

• Can also be called from mobile and PHS phones.
• Please check the number before dialing.

Service interruption information

Provides current information on network trouble and other conditions affecting international roaming services. Please check this before departure.