Support
Information on Use and Application of Products and Services
Problems and Troubleshooting
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Information on what to do if you have a problem or are unsure of something when using a DOCOMO product or service. |
Guide to Procedures
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Information on how to perform various procedures. |
Check Subscription Information and Usage Status
Use your mobile phone or PC (in Japanese only) to check information such as your subscription information and voice and communication charges up to the previous day.
Money-saving Services / Services for Peace of Mind
docomo Premier Club
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docomo Premier Club offers many complimentary services and benefits available only to members. You earn more docomo Points the higher your membership stage. |
Points Service
You will gain 1 point per ¥100 of your monthly charges automatically.
Points can be exchanged for discounts on DOCOMO products or applied against repair charges.
Compensation Services for Malfunctions and Other Emergencies
Learn about services such as Mobile Phone Protection & Delivery Service and Free Repair Service that help compensate for your inconvenience if your mobile phone should malfunction or in other emergencies.
Service Area
We continue to extend the FOMA service area to make our phones the most connected in Japan. See here for information about the service area nationwide.
Web Version of Mobile Phone Catalog International Version
View Mobile Phone Catalog International Version in digital book format.
Terms of Contract (in Japanese only)