Changing Your Address

Learn how to change your address and your mailing address for billing and other notices.

Changing Your Address

Suspending / Resuming Service Due to Loss or Theft

Learn what to do when you need to suspend or resume service if your mobile phone is lost or stolen.

Suspending / Resuming Service Due to Loss or Theft

Suspending / Resuming Service when You Won’t Use Your Mobile Phone for a Long Period

If you will not use your mobile phone for an extended period of time, you can apply to have service suspended. The information on this page describes the procedures required for temporary service suspension and service resumption.

Suspending / Resuming Service when You Won’t Use Your Mobile Phone for a Long Period

Cancelling Your Subscription

View procedures and documents necessary to cancel your subscription.

Cancelling Your Subscription

Procedures for Subscription Cancellation with Mobile Number Portability (MNP)

Information on procedures for subscription cancellation with Mobile Number Portability (MNP).

Procedures for Subscription Cancellation with Mobile Number Portability (MNP)

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