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Paying by Credit Card
Your credit card company will bill you for DOCOMO charges monthly. The amount to be billed for the month will be shown on information on charges. Information on charges is sent to subscribers from about the 10th day of the month. Applications for paying by credit card are accepted at docomo Shops and some other retailers. The credit card must be in the name of the person who is making the application.
Application also accepted by My docomo (in Japanese only).
A docomo ID and password are required for application by My docomo.
Notes
- Applications only accepted if the credit card is in the name of the person who is making the application.
- If the person applying for paying by credit card is not the subscriber, a letter of attorney from the subscriber and original documents confirming the identity of the person making application are required.
- If the credit card company informs DOCOMO that the credit card cannot be used, and the subscriber does not apply with a new credit card, the payment method will be switched to bills issued by DOCOMO.
- If the credit card company informs DOCOMO that payment by credit card cannot be accepted, you will be required to make payments by bills issued by DOCOMO.
- The final day of the month of use will be noted on the itemized statement from your credit card company.
- If changing from automatic payment by bank account transfer, you will be sent both a receipt for the previous month’s charges with the notification of automatic payment as well as information on charges for the month of the change.
Terms of Credit Card Payment
1. What is credit card payment?
Credit card payment is a payment of periodic charges payable to NTT DOCOMO, INC. (hereinafter referred to as DOCOMO) for services (including i-mode information and other charges billed by DOCOMO on behalf of third parties; hereinafter referred to as "periodic charges"). The payment is made by a subscriber for DOCOMO’s Xi, FOMA, mova, packet communications, satellite phone (excluding marine phone ), or other services by registering the designated credit card with DOCOMO in a DOCOMO prescribed manner and the payment is made according to the terms defined by the credit card issuing company (hereinafter referred to as the "card company").
DOCOMO will send the statement of periodic charges billed by the card company and other information to the billing address registered with DOCOMO. If the billing address is changed, please inform DOCOMO according to the terms of the DOCOMO subscription agreement.
2. Notes on credit card payment
- The subscriber must continue to pay the periodic charges by the designated credit card unless DOCOMO is informed about a change to, or cancellation of, the credit card payment.
- If the credit card number or expiration date of the designated credit card is changed, please inform the person at the service counter designated by DOCOMO or customer service center designated by DOCOMO without delay.
Even when the credit card number or expiration date is updated by the card company, the subscriber must continue to pay the periodic charges by the updated credit card.
If the subscriber is disqualified from membership according to the terms of the card company, credit card payment will be cancelled and DOCOMO may bill the subscriber directly.
Even when the credit card cannot be used as a result of the subscriber being disqualified from membership according to the terms of the card company or the credit card agreement being terminated, DOCOMO may bill the periodic charges, through the card company, for the month after the month in which DOCOMO is informed by the card company.
If credit card payment is not approved according to the terms of the card company, DOCOMO may bill the subscriber directly.
If credit card payment is cancelled by the card company after the payment is approved, regardless of the reason, credit card payment will be cancelled and DOCOMO may bill the subscriber directly.
