Check Subscription Information and Usage Status

Verify parts of your subscription.

• Subscriber address and phone number
• Mailing address for bills and contact phone number
• Subscription period for currently used mobile phone (handset usage period)
• docomo Premier Club (stages, etc.)

You can verify your docomo Points usage.
(You automatically earn points for every 105 yen you spend for basic monthly charges, dialing and communications charges, and optional service usage charges.)

Charge and discount subscriptions Payment methods (billing structure) Billing plans Itemized Billing Service Discounts (Family Discount) (This is a partial list.)

Services subscriptions Network options i-mode and i-mode options International services (This is a partial list.)

You can access (Various applications/procedures) on My docomo (in Japanese only) to confirm subscription details relating to customer information and services subscribed to.
A docomo ID and password, required for this service, can be issued easily, allowing immediate access for even first-time users.

Operation procedures on the actual screens are in Japanese.

Online Procedures/References : When Accessing From a PC (My docomo)

Unavailable from 10:30 p.m. every Tuesday to 7:00 a.m. the following morning due to system maintenance.

You can verify from (Various applications/procedures) by i-mode.

Operation procedures on the actual screens are in Japanese.

Online Procedures/References : When Accessing From i-mode (Customer support)

• A network PIN is required to use this site.
• Unavailable from 10:30 p.m. every Tuesday to 7:00 a.m. the following morning due to system maintenance.

Contact Us

To confirm your identity as the service subscriber, your will be asked to provide your phone number, name, birth date, and address as listed on your service contract.

This service lets you check your usage for the current month and billing information for the past three months by mobile phone or PC.

Dialing charges and packet communications charges Check information such as your dialing and communications charges up to the previous day.

Charges to be billed this month (previous month usage) Check charges to be billed this month (previous month usage).

i-mode information charges Check i-mode information charges for the current month.

MOBILER'S CHECK registered balances Check MOBILER'S CHECK registered balances for the current month. Amount billed/itemized billing details Check your amount billed and itemized billing details for the past three months. Also view on a graph changes in your amount billed.

Amount billed/itemized billing details Check your amount billed and itemized billing details for the past three months. Also view on a graph changes in your amount billed.

e-billing With e-billing you can verify details of your monthly bill online instead of through monthly phone bills or notifications of automatic payment. (¥105 off your bill). Application is required to use e-billing. How to apply e-billing How to use e-billing

Application is required to enable you to check usage and related information.

You can check up to two months of itemized billing statements to find out when, where to, and how long you called.

Itemized Billing Service

Search and view information on i-mode usage (access history) from your PC via My docomo. The mobile phone for the subscription is required to use this service.

i-mode Access History Search Service