Check Subscription Information and Usage Status

Verify parts of your subscription.

• Subscriber address and phone number
• Mailing address for bills and contact phone number
• Subscription periods for currently used products (usage period for calculating replacement discount)
• docomo Premier Club (stages, etc.)

You can verify your docomo Points usage.
(You automatically earn points for every 100 yen you spend for basic monthly charges, dialing and communications charges, and optional service usage charges.)

Charge and discount subscriptions Payment methods (billing structure) Billing plans Itemized Billing Service Discounts (Family Discount) (This is a partial list.)

Services subscriptions Network options i-mode and i-mode options International services (This is a partial list.)

You can access (Various applications/procedures) on My docomo (in Japanese only) to confirm subscription details relating to customer information and services subscribed to.
A docomo ID and password, required for this service, can be issued easily, allowing immediate access for even first-time users.

Online Procedures / References : When Accessing From a PC (My docomo)

A docomo ID and password are required to use this site. If you do not have these, please acquire one at (New registration) on My docomo (in Japanese only). If you have forgotten them, they can be reissued via My docomo.

You can verify from iMenu.

Online Procedures / References : When Accessing From i-mode (Customer support)

A network PIN is required to use this site.

Contact Us

To confirm your identity as the service subscriber, your will be asked to provide your phone number, name, birth date, and address as listed on your service contract.

You can verify charges for the current month with DOCOMO Charges Information Service.

Dialing charges and packet communications charges Check your dialing and communications charges up to the previous day from a mobile phone or PC.

Charges to be billed this month (previous month usage) Check charges to be billed this month (previous month usage).

i-mode information charges Check i-mode information charges for the current month.

MOBILER’S CHECK Check MOBILER’S CHECK registered balances for the current month.

DOCOMO Charges Information Service : How to Access

Application is required to enable you to access past billing amounts and usage information.

With e-billing you can verify details of your monthly bill online instead of through monthly phone bills or notifications of automatic payment. (¥100 off basic monthly charges).

e-billing Discount

You can check up to two months of itemized billing statements to find out when, where to, and how long you called.

Itemized Billing Service

Check your i-mode access history for the past 93 days up to the previous day. This service is free of charge.

i-mode Access History Search Service