Handset PIN

What’s the Handset PIN?

This is a personal identification number used when configuring or disabling various functions on your mobile phone.

Handset PIN setting at the time of purchase

[0][0][0][0]1 You can change your handset PIN to one of your choice from your phone.

FOMA handsets can have a four- to eight-digit PIN.
1 NM850iG, NM705i, and NM706i are set to 12345.

Learning how to use your handset PIN

Please refer to your user’s manual (PDF file) when changing your handset PIN.

User’s Manual Download

If You Forget Your Handset PIN

Items required

Bring the following items to a docomo Shop. The shop will restore the phone to its default PIN setting, [0][0][0][0].

FOMA users

mova users

Documents such as a Japanese driver’s license that verify your identity as the subscriber
Your current DOCOMO UIM Card (FOMA Card)
Your current FOMA handset

Documents such as a Japanese driver’s license that verify your identity as the subscriber
Your current mova phone

docomo Shop

Please note that the docomo Shop may not be able to process your request in the following cases.
- The shop cannot verify your identity.
- The shop cannot verify that you purchased the mobile phone for which you are applying to have the handset PIN reset.

Functions that Require Your Handset PIN

You are required to enter your handset PIN when using the following functions that require security.

For FOMA

For mova

[Security settings]

Lock settings
Security settings
2in1 settings
Incoming and outgoing call settings and call function settings

[Sending and receiving all data]

iC transmission of all data
Bluetooth transmission of all data
Infrared transmission of all data
Connection with external data-handling devices such as DOCOPY, and docomo Keitai Datalink

[External memory]

Copying of all data to external memory
Copying of all data to your handset

[Data deletion]

Deletion of all data
Handset initialization

[Other functions]

Software update
Resetting totals
Handset PIN change

(This is a partial list.)