Customer Support

Initial Setup

iPhone and Apple Watch (GPS + Cellular) pairing

How to Update the OS

A guide to updating the Apple Watch software using the iPhone.

Using the One Number Service

Warranty Service for Apple Watch

AppleCare+ for Apple Watch

Image of AppleCare+

Protect your Apple Watch

Support Inquiries <docomo Information Center>

General Inquiries (docomo Information Center)

Repair Acceptance

For details on repair acceptance, contact an Apple authorized service provider or Apple Store.


Apple Watch Related Products: iPhone  iPad


  • Apple, the Apple Logo, Apple Watch, iPad, iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. The iPhone trademark is used under license from AiPhone Co., Ltd. App Store, AppleCare, iCloud are service marks of Apple Inc., registered in the U.S. and other countries. TM and © 2020 Apple Inc. All rights reserved.
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