Contact Numbers

Available from mobile phones and PHSs

The icon on the left signifies that the number can also be called from mobile phones and PHSs.
The indicated business hours are subject to change during the year-end and New Year holidays.
To avoid mistakes, please double-check the number before dialing.

noticeDialing charges do not apply for calls to numbers starting with 0120.

From landline phones etc.

0120-005-250 Available from mobile phones and PHSs

Service available in English, Portuguese, Chinese, and Spanish.
9 a.m. to 8 p.m. (open all year round)

0120-800-000 (in Japanese only)Available from mobile phones and PHSs

9 a.m. to 8 p.m. (open all year round)

noticeMay not be accessible from some IP phones.

From DOCOMO mobile phones

151 (toll free, in Japanese only)

9 a.m. to 8 p.m. (open all year round)

noticeCannot be called from landline phones.

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