Monthly Support

FOMA Xi "crossy"

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This service discounts the amount applicable for Monthly Support, determined depending on the model you purchased, off your usage charges each month.

  • Application : Required

POINTService points

[Discount details]
Receive a discount depending on the model of smartphone purchased for a maximum of 24 months counting the month after the month of purchase as the first month.

  • The amount applicable for Monthly Support differs depending on the model and when the purchase was made.

[Charges applicable to discount]
The discount is deducted from the total amount for Xi/FOMA basic monthly charges, domestic dialing charges, packet flat-rate charges, and optional service usage charges (except for some). If the total amount is less than the discount amount, the amount applicable for discount that month will be treated as the upper limit for discount. (Discount will not be carried over to the next month.)

  • Usage charges for services other than Xi or FOMA, installment payments, content usage charges/i-mode information charges, dmarket (monthly charge and other charges for dTV), Mobile Device Protection & Delivery Service/Mobile Device Protection Service (Applied through May 31, 2019) monthly charge, international call and communications charges, charges for calls and communications made overseas (WORLD WING), universal service charges, and other charges are not applicable for the discount.
  • If the total amount of the charges applicable for the discount of the sub lines of the share group is less than the discount amount of Monthly Support, the rest of the discount amount is discounted from the charges applicable for the discount of the representative line of the share group. (Discount will not be carried over to the next month.)

[Eligibility for this service] Any subscriber who satisfies all of conditions ①, ②, and ③

  1. Purchases a model applicable for Monthly Support*1*2
  2. Subscribes to a specified basic plan (only when a Xi model released in or after September 2014 is purchased on or after Tuesday, September 1, 2015)
  3. Subscribes to any of specified Packet Pack, Share option, FOMA packet flat-rate service, or FOMA flat-rate data plan.
  • Excludes Xi model docomo Feature Phone (sp-mode) that were purchased after November 1, 2018.
■ Xi model
Applicable model*3 Specified basic plans*4*5*6 Specified Packet Packs/Share options
Xi model Smartphone Kake-hodai Plan (for smartphones and tablets)
Kake-hodai Light Plan (for smartphones and tablets)
Simple plan (for smartphones)
Data Plan (for smartphones and tablets)
Ultra Share pack 30 to 100
Basic Share pack
Share pack 5 *7 to 30 *7
Ultra Data L/LL pack
Basic pack
Data L pack *7
Data M pack *7
Data S pack *7
Raku-Raku pack *8
Ultra Business Share pack 30 to 100
Business Basic Share pack
Business Share pack 5 *7 to 3000 *7
Keitai pack *9
Share option
Tablet Kake-hodai Plan (for smartphones and tablets)
Kake-hodai Light Plan (for smartphones and tablets)
Data Plan (for smartphones and tablets)
Data communications product (mobile Wi-Fi routers and data cards) Data Plan (for routers)
docomo Feature Phone (sp-mode) Kake-hodai Plan (Feature Phone)
Kake-hodai Light Plan (Feature Phone)
Simple plan (Feature Phone)
No specification
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■ FOMA model
Applicable model*3 Specified Packet Packs/Share options
Subscribers to basic plans Subscribers to FOMA billing plans Subscribers to FOMA flat-rate data plan
FOMA model Smartphone
Tablet
Data communications product
Ultra Share pack 30 to 100
Basic Share pack
Share pack 5 *7 to 30 *7
Ultra Data L/LL pack
Basic pack
Data L pack *7
Data M pack *7
Data S pack *7
Raku-Raku pack *8
Ultra Business Share pack 30 to 100
Business Basic Share pack
Business Share pack 5 *7 to 3000 *7
Share option
Pake-hodai FLAT
Pake-hodai double 2 *10
Raku-Raku Pake-hodai*11
No specification*12
docomo Feature Phone (i-mode/sp-mode) No specification*12 No specification*12
Photo panel No specification No specification No specification
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  1. This discount is not applicable for a model purchased with Basic Course or when changing the subscription from Xi to FOMA.
  2. This discount is not applicable when purchasing a model released in or after September 2014 for a line for which the procedure to purchase a model was carried out, for a line for which the subscription was changed from Xi to FOMA, or for a line for which a new subscription for DOCOMO was made with a model not purchased from DOCOMO within the last six months.
  3. Some models are not applicable.
  4. A two-year subscription is not required.
  5. In the case of purchasing a Xi model released before August 2014, there is no specified basic plan.
  6. If you purchased a tablet on or before May 23, 2017, the Simple plan (for smartphones) is included in the applicable basic plans for a Xi model (tablet).
  7. New applications for Share pack 20/30, Data L pack, Business pack 20/30 are no longer accepted as of September 22, 2016 and new applications for Share pack 5 to 15, Data M pack, Data S pack, Business Share pack 5 to 15 are no longer accepted as of May 24, 2018.
  8. Raku-Raku SMART PHONEs are applicable. Raku-Raku SMART PHONE 4 (F-04J) and Raku-Raku SMART PHONE PREMIUM (F-09E) are not applicable. New applications for Raku-Raku pack are no longer accepted as of Friday, March 31, 2017.
  9. Only the docomo Feature Phones (sp-mode) are applicable.
  10. New applications are no longer accepted as of January 31, 2014.
  11. Applicable only when purchasing a Raku-Raku SMART PHONE (F-12D).
  12. When changing to a basic plan, you need to subscribe to Packet Pack or Share option.
  • Even if the basic plan and Packet Pack/Share option/packet flat-rate service/flat-rate data plan specified by DOCOMO that you subscribed to is to be applied the following month, the discount will be deducted from the usage charges from the month after the month of purchase if the application was made at the time of purchase (excluding when, for example, the subscription is terminated before the month of discount application).
  • Basic plans: Kake-hodai Plan, Kake-hodai Light Plan, Simple plan, Data Plan; Xi Voice Plans: Type Xi Plan, Type Xi Plan Ninen (New applications are no longer accepted as of August 31, 2014), FOMA billing plans: Type SS Value, Type LL Value, etc., FOMA flat-rate data plan: Flat-Rate Data Plan Flat Value (New applications are no longer accepted as of January 31, 2014)
  • The eligible models and applicable conditions are subject to change.
  • The discount may not be applicable if the number of times various discounts have been applied under the same name, etc. has exceeded a certain standard specified by DOCOMO.

New Information

About the influence of the change in the consumption tax rate on installment payments and Monthly Support for a mobile phone or other device

With regards to installment payments and Monthly Support for a mobile phone or other device for which a contract was concluded on or before Friday, May 31, 2019, there will be no change to the amounts on or after Tuesday, October 1, 2019.

  • Since Monthly Support is a discount for when a new model is purchased, the Monthly Support amount that was calculated using the tax rate at the time of purchase will be discounted from your usage charges every month. Consequently, your installment payment amount and Monthly Support amount do not change even if the consumption tax rate changes.

What is Monthly Support Set Discount?

Applications for Monthly Support Set Discount are no longer accepted as of Sunday, April 1, 2012.
This is a service for subscribers who purchase a tablet as a second device that discounts the applicable discount amount determined separately for each model off your usage charges each month in addition to the applicable discount amount for Monthly Support for a period of up to 24 months counting the month of purchasing a new model, changing models, or changing subscriptions as the first month.

  • See Notes for more details on Monthly Support Set Discount.

  • Apple, the Apple Logo, Apple Watch, iPad, iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. The iPhone trademark is used under license from AiPhone Co., Ltd. App Store, AppleCare, iCloud are service marks of Apple Inc., registered in the U.S. and other countries. TM and © 2019 Apple Inc. All rights reserved.
  • Unless otherwise specified, all indicated amounts exclude tax.
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