Monthly Support

5G FOMA Xi "crossy"

Monthly Support logo

This service discounts the amount applicable for Monthly Support, determined depending on the model you purchased, off your usage charges each month.

  • Application : Required
    * We have stopped accepting new applications for Xi/FOMA on Friday, May 31, 2019.

POINTService points

[Discount details]
Receive a discount depending on the model purchased for a maximum of 24 months or a maximum of 36 months counting the month after the month of purchase as the first month.

  • The discount period and amount applicable for Monthly Support differs depending on the model and when the purchase was made.

[End of new subscription acceptance]

  • We have stopped accepting new applications for Xi/FOMA on Friday, May 31, 2019.

[Charges applicable to discount]
The discount is deducted from the total amount for FOMA/Xi/5G basic monthly charges, domestic dialing charges, packet flat-rate charges, and optional service usage charges (except for some). If the total amount is less than the discount amount, the amount applicable for discount that month will be treated as the upper limit for discount. (Discount will not be carried over to the next month.)

  • Usage charges for services other than FOMA/Xi/5G, installment payments, content usage charges/i-mode information charges, dmarket (monthly charge for, etc.), Smart Anshin Hoshou/Mobile Device Protection & Delivery Service/Mobile Device Protection Service (Applied through May 31, 2019) monthly charge, international call and communications charges, charges for calls and communications made overseas (WORLD WING), universal service charges, telephone relay service charges, and other charges are not applicable for the discount.
  • If the total amount of the charges applicable for the discount of the sub lines of the share group is less than the discount amount of Monthly Support, the rest of the discount amount is discounted from the charges applicable for the discount of the representative line of the share group. (Discount will not be carried over to the next month.)

[Eligibility for this service] Any subscriber who satisfies all of conditions ①, ②, and ③

  1. Purchases a model applicable for Monthly Support*1*2
  2. Subscribes to a specified basic plan or billing plan (only when a Xi/home 5G/home denwa model released in or after September 2014 is purchased on or after Tuesday, September 1, 2015)
  3. Subscribes to any of specified Packet Pack, Share option, FOMA packet flat-rate service, or FOMA flat-rate data plan. (Excludes "No Specification" cases in the tables below.)
  • Excludes Xi model docomo Feature Phone (sp-mode) that were purchased after November 1, 2018.
  • We have stopped accepting new applications for Xi/FOMA on Friday, May 31, 2019.
■ home 5G model
Applicable model Specified billing plan Specified Packet Packs/Share options
5G-compatible home router home 5G Plan No Specification
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■ home denwa model
Applicable model Specified billing plan Specified Packet Packs/Share options
home denwa-compatible model home denwa Light
home denwa Basic
No Specification
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■ Xi model * We have stopped accepting new applications on Friday, May 31, 2019.
Applicable model*3 Specified basic plans*4*5*6 Specified Packet Packs/Share options
Xi model Smartphone Kake-hodai Plan (for smartphones and tablets)
Kake-hodai Light Plan (for smartphones and tablets)
Simple plan (for smartphones)*8
Data Plan (for smartphones and tablets)
Ultra Share pack 30 to 100
Basic Share pack
Share pack 5 *9 to 30 *9
Ultra Data L/LL pack
Basic pack
Data L pack *9
Data M pack *9
Data S pack *9
Raku-Raku pack *10
Ultra Business Share pack 30 to 100
Business Basic Share pack
Business Share pack 5 *9 to 3000 *9
Keitai pack *11
Share option
Tablet Kake-hodai Plan (for smartphones and tablets)
Kake-hodai Light Plan (for smartphones and tablets)
Data Plan (for smartphones and tablets)
Data communications product (mobile Wi-Fi routers and data cards) Data Plan (for routers)
docomo Feature Phone (sp-mode)*7 Kake-hodai Plan (Feature Phone)
Kake-hodai Light Plan (Feature Phone)
Simple plan (Feature Phone)*8
No specification
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■ FOMA model * We have stopped accepting new applications on Friday, May 31, 2019.
Applicable model*3 Specified Packet Packs/Share options
Subscribers to basic plans Subscribers to FOMA billing plans Subscribers to FOMA flat-rate data plan
FOMA model Smartphone
Tablet
Data communications product
Ultra Share pack 30 to 100
Basic Share pack
Share pack 5 to 30 *9
Ultra Data L/LL pack
Basic pack
Data L pack *9
Data M pack *9
Data S pack *9
Raku-Raku pack *10
Ultra Business Share pack 30 to 100
Business Basic Share pack
Business Share pack 5 to 3000 *9
Share option
Pake-hodai FLAT
Pake-hodai double 2 *12
Raku-Raku Pake-hodai*13
No specification*14
docomo Feature Phone (i-mode/sp-mode) No specification*14 No specification*14
Photo panel No specification No specification No specification
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  1. This discount is not applicable for a model purchased with Basic Course or when changing the subscription from Xi to FOMA.
  2. This discount is not applicable when purchasing a model released in or after September 2014 for a line for which the procedure to purchase a model was carried out, for a line for which the subscription was changed from Xi to FOMA, or for a line for which a new subscription for DOCOMO was made with a model not purchased from DOCOMO within the last six months.
  3. Some models are not applicable.
  4. A two-year subscription is not required.
  5. In the case of purchasing a Xi model released before August 2014, there is no specified basic plan.
  6. If you purchased a tablet on or before May 23, 2017, the Simple plan (for smartphones) is included in the applicable basic plans for a Xi model (tablet).
  7. If you purchased a model on or before October 31, 2018, you need to subscribe to the specified Packet Pack or Share option.
  8. You need to subscribe to a Packet Pack (excluding Data L pack, Data M pack, Data S pack, and Raku-Raku pack) that includes a Share pack sub line.
  9. New applications for Share pack 20/30, Data L pack, Business pack 20/30 are no longer accepted as of September 22, 2016 and new applications for Share pack 5 to 15, Data M pack, Data S pack, Business Share pack 5 to 15 are no longer accepted as of May 24, 2018.
  10. Raku-Raku SMART PHONEs are applicable. Raku-Raku SMART PHONE 4 (F-04J) and Raku-Raku SMART PHONE PREMIUM (F-09E) are not applicable. New applications for Raku-Raku pack are no longer accepted as of Friday, March 31, 2017.
  11. Only the docomo Feature Phones (sp-mode) are applicable.
  12. New applications are no longer accepted as of January 31, 2014.
  13. Applicable only when purchasing a Raku-Raku SMART PHONE (F-12D).
  14. When changing to a basic plan, you need to subscribe to Packet Pack or Share option.
  • Even if the basic plan, billing plan and Packet Pack/Share option/FOMA packet flat-rate service specified by DOCOMO that you subscribed to is to be applied the following month, the discount will be deducted from the usage charges from the month after the month of purchase if the application was made at the time of purchase (excluding when, for example, the subscription is terminated before the month of discount application).
  • Basic plans: Kake-hodai Plan, Kake-hodai Light Plan, Simple plan, Data Plan; Xi comprehensive plans: Type Xi Plan, Type Xi Plan Ninen (New applications are no longer accepted as of August 31, 2014), FOMA billing plans: Type SS Value, Type LL Value, etc., FOMA flat-rate data plan: Flat-Rate Data Plan Flat Value (New applications are no longer accepted as of January 31, 2014), billing plan: home 5G Plan, home denwa Light, home denwa Basic
  • The eligible models and applicable conditions are subject to change.
  • The discount may not be applicable if the number of times various discounts have been applied under the same name, etc. has exceeded a certain standard specified by DOCOMO.

New Information

About the influence of the change in the consumption tax rate on installment payments and Monthly Support for a mobile phone or other device

With regards to installment payments and Monthly Support for a mobile phone or other device for which a contract was concluded on or before Friday, May 31, 2019, there will be no change to the amounts on or after Tuesday, October 1, 2019.

  • Since Monthly Support is a discount for when a new model is purchased, the Monthly Support amount that was calculated using the tax rate at the time of purchase will be discounted from your usage charges every month. Consequently, your installment payment amount and Monthly Support amount do not change even if the consumption tax rate changes.

What is Monthly Support Set Discount?

Applications for Monthly Support Set Discount are no longer accepted as of Sunday, April 1, 2012.
This is a service for subscribers who purchase a tablet as a second device that discounts the applicable discount amount determined separately for each model off your usage charges each month in addition to the applicable discount amount for Monthly Support for a period of up to 24 months counting the month of purchasing a new model, changing models, or changing subscriptions as the first month.

  • See Notes for more details on Monthly Support Set Discount.

Monthly Support and Monthly Support Set Discount for Phone Number Storage

Due to a partial change in the Phone Number Storage service, Monthly Support and Monthly Support Set Discount will no longer be applied after the month prior to the month of application for Phone Number Storage if you subscribe to Phone Number Storage on or after on or after Saturday, October 1, 2022.


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