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Annual Operating Data

Operating data (consolidated basis) for each fiscal year, including the results of past fiscal years and forecasts for the current fiscal year, are available in figures and graphs.

Annual Operating Data

noticeFull-year forecasts: Revised on October 26, 2017

Number of Subscriptions and Other Operating Data

Mobile telecommunication services and Market share

Mobile telecommunication services (LTE(Xi)) subscriptions  
Mobile telecommunication services (FOMA) subscriptions
mova subscriptions   Market share

Cellular churn rate

Churn rate   Handset Churn rate
[Unit]
Subscriptions, Net increase from previous period: thousands

ARPU and MOU

[Unit]
ARPU: yen/month/user
MOU: minutes/month/user
  • Please refer to the [Definition and Calculation Methods of ARPU and MOU] for the definition of ARPU and MOU, and an explanation of the methods used to calculate ARPU and the number of active users used in calculating ARPU, MOU and other indexes.

Definition and Calculation Methods of ARPU and MOU

Definition of ARPU and MOU

  1. ARPU (Average monthly Revenue Per Unit) :
    • Average monthly revenue per unit, or ARPU, is used to measure average monthly operating revenues attributable to designated services on a per user basis. ARPU is calculated by dividing telecommunications services revenues (excluding certain revenues) by the number of active users to our wireless services in the relevant periods, as shown below under "ARPU Calculation Method." We believe that our ARPU figures provide useful information to analyze the average usage per user and the impacts of changes in our billing arrangements. The revenue items included in the numerators of our ARPU figures are based on our U.S. GAAP results of operations.
  2. MOU (Minutes of Use) : Average monthly communication time per user.

ARPU Calculation Methods

Aggregate ARPU = Voice ARPU + Packet ARPU + "docomo Hikari" ARPU
  • Voice ARPU :
    Voice ARPU Related Revenues (basic monthly charges, voice communication charges) / No. of active users
  • Packet ARPU :
    Packet ARPU Related Revenues (basic monthly charges, packet communication charges) / No. of active users
  • "docomo Hikari" ARPU :
    A part of other operating revenues (basic monthly charges, voice communication charges) / No. of active users

In addition, the sum of Packet ARPU and "docomo Hikari" ARPU is referred to as Data ARPU.

Active Users Calculation Method

  • Sum of No. of active users for each month ( (No. of users at the end of previous month + No. of users at the end of current month) / 2) during the relevant period
  • notice1 The number of "users" used to calculate ARPU and MOU is the total number of subscriptions, excluding the subscriptions listed below :
    • a. Subscriptions of communication module services, "Phone Number Storage," "Mail Address Storage," "docomo Business Transceiver" and wholesale telecommunications services and interconnecting telecommunications facilities that are provided to Mobile Virtual Network Operators (MVNOs); and
    • b. Data Plan subscriptions in the case where the customer contracting for such subscription in his/her name also has a subscription for "Xi" or "FOMA" services in his/her name.
  • notice2 Revenues from communication module services, "Phone Number Storage," "Mail Address Storage," "docomo Business Transceiver" and wholesale telecommunications services and interconnecting telecommunications facilities that are provided to Mobile Virtual Network Operators (MVNOs) are not included in the ARPU calculation.

Download Annual Data

Data is available in both PDF and Excel formats.

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