AppleCare+ for iPad

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Protect your iPad with AppleCare+.

Every iPad comes with a one-year limited warranty and 90 days of technical support. AppleCare+ for iPad extends your coverage from your AppleCare+ purchase date and adds up to two incidents of accidental damage protection every 12 months, each subject to a service fee of ¥4,400 (tax inclusive) for your iPad and ¥3,700 (tax inclusive) for Apple Pencil or Apple-branded iPad keyboard.*1 In addition, you'll get priority access to Apple experts by chat or phone.

Key Features

Service and support, all in one stop

  • Priority access to Apple experts by chat or phone
  • Pick-up and delivery service: A courier will pick up your iPad
  • Carry-in repair: Take your iPad to an Apple Store or other Apple Authorized Service Provider
  • Express Replacement Service: Apple will ship you a replacement device so you don't have to wait for a repair

Hardware coverage that even covers accidents

  • Your iPad
  • Battery*1
  • Apple Pencil
  • Apple-branded iPad keyboard
  • Included USB cable and power adapter
  • Up to two incidents of accidental damage protection every 12 months, each subject to a service fee of ¥4,400 (tax inclusive) for iPad and ¥3,700 (tax inclusive) for Apple Pencil or Apple-branded iPad keyboard

Answers to all your Apple software questions

  • Using iPadOS and iCloud
  • Software support for FaceTime, Keynote, Numbers, Pages, and other Apple-branded iPad apps
  • Connecting to wireless networks

AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. Purchase of the plan is not required to purchase iPad. AppleCare+ is subject to acceptance of the Terms and Conditions. For complete details, see terms at New windowapple.com/legal/sales-support/applecare/applecareplus.

See Apple's website for details of AppleCare+.

New windowApple's website

How to Apply and Pay

You can apply at a docomo Shop, an docomo retailer, or an Apple Store. Available payment methods differ depending on the application service counter.

At docomo Shops/docomo retailers

At docomo Shops/docomo retailers
¥770 (incl. tax)/month for 24 months 12.9-inch iPad Pro (5th generation)
[Apply on or after October 31, 2018]
¥678 (incl. tax)/month for 24 months

[Apply on or before October 30, 2018]
¥431 (incl. tax)/month for 24 months
12.9-inch iPad Pro (from 1st to 4th generation), 11-inch iPad Pro, 10.5-inch iPad Pro, 9.7-inch iPad Pro
¥385 (incl. tax)/month for 24 months iPad, iPad Air, iPad mini

Applications for AppleCare+ for iPad through payment of a monthly charge are only accepted at the same time as you purchase an iPad.

  • Some shops cannot handle applications for AppleCare+ for iPad.
  • If you cancel your Xi subscription or 5G subscription or apply to retain your phone number, AppleCare+ for iPad will be automatically cancelled.
  • Lump-sum payment is not accepted.
  • If you subscribe to this service at a DOCOMO retail store, Mobile Device Protection & Delivery Service, Mobile Device Protection Service, and Mobile Device Protection Service for iPhone & iPad will be terminated automatically.

At the Apple Store

At the Apple Store
Only ¥18,480 (incl. tax) lump-sum payment available 12.9-inch iPad Pro (5th generation)
[Apply on or after October 31, 2018]
Only ¥16,280 (incl. tax) lump-sum payment available

[Apply on or before October 30, 2018]
Only ¥10,340 (incl. tax) lump-sum payment available
12.9-inch iPad Pro (from 1st to 4th generation), 11-inch iPad Pro, 10.5-inch iPad Pro, 9.7-inch iPad Pro
[Apply on or after September 15, 2021]
Only ¥8,800 (incl. tax) lump-sum payment available

[Apply on or before September 14, 2021]
Only ¥9,240 (incl. tax) lump-sum payment available
iPad, iPad Air, iPad mini
  • You must purchase AppleCare+ for iPad within 30 days of purchasing the iPad to be warrantied.
  • AppleCare+ for iPad is only available from the Apple Store.
  • The date that you purchased your iPad and malfunction or damage to your iPad at time of purchasing AppleCare+ for iPad will be confirmed.
  • Monthly payment is not accepted.

  1. Service coverage is available only for iPad, its original included accessories, one compatible Apple Pencil, and one compatible Apple-branded iPad keyboard used with your iPad or for batteries that retain less than 80 percent of their original capacity. Any unused accidental damage incidents will expire and you will get two more accidental damage incidents to use within the next 12 months of continued coverage. The replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. AppleCare+ coverage begins on your AppleCare+ purchase date.
    Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
    Service coverage may be subject to certain restrictions.
  • Apple, the Apple Logo, AirPlay, AirPods, Apple Music, Apple Pay, Apple Pencil, Apple TV, Apple Watch, Face ID, FaceTime, iBooks, iPad, iPhone, iTunes, Lightning, Magic Keyboard, MagSafe, Siri, Touch ID, TrueDepth, True Tone are trademarks of Apple Inc., registered in the U.S. and other countries. The iPhone trademark is used under license from AiPhone Co., Ltd. App Store, Apple Arcade, AppleCare, iCloud are service marks of Apple Inc., registered in the U.S. and other countries. TM and © 2021 Apple Inc. All rights reserved.
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