Support at Domestic Airports
Before travelling overseas, check how to use your phone overseas and the corresponding charges.
Support at Domestic Airports (in Japanese only)
Numbers for Inquiries from within Japan
Contact numbers for inquiries in Japan are listed.
Overseas Customer Support
Support is provided locally overseas to enable worry-free use at your destination.
Numbers for Inquiries from Overseas
DOCOMO provides support 24/7 in Japanese in case you lose or break your phone while overseas.
Overseas Travel Destination Notice SMS
Receive notification of whether your travel destination is compatible with the overseas packet flat-rate services.
Overseas Travel Destination Notice SMS (in Japanese only)