Check WORLD CALL and WORLD WING application status

For inquiries;

Either call the number below or visit a docomo Shop or docomo world counter located nationwide.
0120-005-250 (toll free)
9 a.m. to 8 p.m. (open all year round)

  • May not be accessible from some IP phones.

Click here for a list of docomo Shops around Japan

You can also apply via My docomo, as described below. (*Japanese language only)

PC /
Smartphone /
docomo Feature Phone
(sp-mode)

You can apply via "docomo Online Procedures".
As a "d account," required for using the service, can be easily issued, this method allows even first-time users to quickly start using the service.

  • A "d account" is required when applying from a PC.
  • A "network PIN" is required when applying from a smartphone or DOCOMO mobile phone (sp mode).
Reception hours:
24 hours a day*1

docomo Feature Phone
(i-mode)

Application is possible from i-mode via "docomo Online Procedures".

  • A "network PIN" is required when applying from a docomo Feature Phone (sp-mode).
Reception hours:
24 hours a day*1
  1. Service may be unavailable due to system maintenance. Please check My docomo New windowmaintenance information (in Japanese only) for details.
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