Application Procedure

Service Counters

You can apply by PC, smartphone, docomo Feature phone, phone, or at a docomo Shop.
You can apply to set notifications to be sent to your recipient address 1 (your i-mode mail address or sp-mode mail address) or set or change the notification amount over the phone or at a docomo Shop. (Applications involving setting notifications to be sent to an address other than your i-mode mail address or sp-mode address must be made via My docomo or i-mode/sp-mode.)

PC,
smartphone,
docomo Feature Phone
(sp-mode)

You can apply from (docomo Online Application). The required d ACCOUNT can be easily issued, so even beginners can start using right away.

  • When accessing from a PC, a d ACCOUNT is required.
  • When accessing from a smartphone or docomo Feature Phone (sp-mode), a Network PIN is required.
  • Operation procedures on the actual screens are in Japanese.
Business hours :
24 hours *1

docomo Feature Phone
(i-mode)

You can apply from (docomo Online Application).

Business hours :
24 hours *1

Phone

  • To apply from a DOCOMO mobile phone, call 151 (toll free, in Japanese only) without an area code.
  • For inquiries in English, Portuguese, Chinese, and Spanish, and applications from landline phones, see General Inquiries (docomo Information Center).
Business hours :
9 a.m. to 8 p.m.

docomo Shops

All shops provide this support service through interpreters, to enable foreign language speaking customers to stop by freely and comfortably.
Business hours differ by shop. See the pages of individual shops for details.

Business hours :
Within the business hours of the corresponding shop
  1. Unavailable from 10:30 p.m. every Tuesday to 7:00 a.m. the following morning due to system maintenance.

Application Start Time

Notifications will begin from the point in time that the preset amount is exceeded after an application is made.

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