Registering User Information

FOMAXi "crossy"

Providing the Age Information for CGM Content Providers

In an effort to ensure safe and secure Internet use for minors, DOCOMO provides CGM*1 content providers that support the age verification function (hereinafter referred to as supporting content providers) with the age information (verified age information of whether the user has reached the specified age at which users are permitted to use their services and this information is based on the date of birth of the user that is provided to DOCOMO beforehand; the same applies hereinafter) of users before they use CGM.

Information provided for the supporting content providers is the information as to whether or not the user has reached the specified age at which the users are permitted to use the services based on the date of birth of the user*2 (however, the actual date of birth and age of the user are not provided).

The age information is not provided in the following cases.

  • When the user information is not registered
  • When the subscriber or user does not consent to providing the age information
  1. Consumer Generated Media (media such as blogs and SNS where consumers contribute their own content)
  2. For details on whether a particular content provider supports this function or when it will start doing so and how it will use the age information provided by DOCOMO, please ask that content provider.

Subscribers Eligible for Registration

Individual subscribers*3 who subscribe to the Xi or FOMA services

  1. Corporate subscribers are not eligible for registration.

Information Items to Be Registered

Full name and date of birth of the user

Items Required

If the subscriber uses the mobile phone

The subscriber is required to make it clear that the subscriber uses the mobile phone (no documents are required).

If anyone other than the subscriber uses the mobile phone

The subscriber is required to provide a document verifying the identity of the user*4 when registering.

  1. The subscriber is required to present any of the documents for verifying the full name and date of birth of the user, such as a driver's license or student ID card, that are required to be presented at the time of making a new subscription. A copy of the document for identifying the user is acceptable. Either one of a health insurance card and student ID card is acceptable.

Documents Verifying Identity

Procedures

Procedures can be carried out by PC, smartphone, docomo Feature Phone, phone, or at a docomo Shop.

PC,
smartphone,
docomo Feature Phone
(sp-mode)

You can apply from (docomo Online Application). The required d ACCOUNT can be easily issued, so even beginners can start using right away.

  • When accessing from a PC, a d ACCOUNT is required.
  • When accessing from a smartphone or docomo Feature Phone (sp-mode), a Network PIN is required.
  • If the subscriber and user are different people, the application needs to be made by post. Request an application form via (docomo Online Application) and then fill in the necessary items and send it back.
  • Operation procedures on the actual screens are in Japanese.
Business hours :
24 hours *5

docomo Feature Phone
(i-mode)

You can apply from (docomo Online Application).

  • When accessing from a docomo Feature Phone (i-mode), a Network PIN is required.
  • For details on applying, check About (docomo Online Application) for i-mode Version.
  • If the subscriber and user are different people, the application needs to be made by post. Request an application form via (docomo Online Application) and then fill in the necessary items and send it back.
  • Operation procedures on the actual screens are in Japanese.
Business hours :
24 hours *5

Phone

  • To apply from a DOCOMO mobile phone, call 151 (toll free, in Japanese only) without an area code.
  • For inquiries in English, Portuguese, Chinese, and Spanish, and applications from landline phones, see General Inquiries (docomo Information Center).
  • If the subscriber and user are different people, the application needs to be made by post. Request an application form via (docomo Online Application) and then fill in the necessary items and send it back.
Business hours :
9 a.m. to 8 p.m.

docomo Shops

All shops provide this support service through interpreters, to enable foreign language speaking customers to stop by freely and comfortably.
Business hours differ by shop. See the pages of individual shops for details.

Business hours :
Within the business hours of the corresponding shop
  1. Unavailable from 10:30 p.m. every Tuesday to 7:00 a.m. the following morning due to system maintenance.

List of CGM Content Providers to Which the Age Information is Provided

[Corporate name] LINE Corporation
[Service name] LINE
[Implementation date] September 30, 2013
[Compatible device] Smartphones

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