When Accessing From i-mode (Customer Support)
Customer Support *Packet charges do not apply.
You can confirm and pay usage charges, change your subscription details, or apply for various services.
- Screens may differ depending on the model.
- The screen design and structure may change without notice.
- Charges may apply when you access the site and perform procedures while overseas.
How to access Customer Support
iMenu → Customer Support
docomo Online Application (i-mode Version)
A convenient site that allows you to change your billing plan or address, apply for various services, request documents, and perform other procedures by PC, i-mode, or sp-mode whenever you like 24/7*1 . It allows you to perform procedures easily and speedily.
- This site may not be available at times due to system maintenance.
- Operation procedures on the actual screens are in Japanese.