When Accessing From i-mode (Customer Support)

Customer Support *Packet charges do not apply.

You can confirm and pay usage charges, change your subscription details, or apply for various services.

Image of the iMenu (Flash version)
Flash version
  • Screens may differ depending on the model.
  • The screen design and structure may change without notice.
  • Charges may apply when you access the site and perform procedures while overseas.

How to access Customer Support

iMenu → Customer Support

docomo Online Application (i-mode Version)

A convenient site that allows you to change your billing plan or address, apply for various services, request documents, and perform other procedures by PC, i-mode, or sp-mode whenever you like 24/7*1 . It allows you to perform procedures easily and speedily.

  1. This site may not be available at times due to system maintenance.
  • Operation procedures on the actual screens are in Japanese.
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