When Accessing From a Smartphone (My docomo[Customer Support])

My docomo (Customer Support)

You can confirm and pay usage charges, change your subscription details, or apply for various services.

Image of screen for Flash version


  • Screens may differ depending on the model.
  • The screen design and structure may change without notice.

How to access My docomo (Customer Support)

dmenu → My docomo(Customer Support)

New windowMy docomo (Customer Support) (in Japanese only)

docomo Online Application (sp-mode Version)

A convenient site that allows you to change your billing plan or address, apply for various services, request documents, and perform other procedures by PC, i-mode, or sp-mode whenever you like 24/7*1 . It allows you to perform procedures easily and speedily.

  1. This site may not be available at times due to system maintenance.
  • Operation procedures on the actual screens are in Japanese.
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