Check Subscription Information and Usage Status

You can verify details of your subscription information and usage status from a PC/smartphone, i-mode or phone.

Information That Can Be Confirmed

You can check basic information, d POINTs, and fees and services on your subscription.

  • You may not be able to use this feature depending on the subscription.

Basic subscriber information

  • Subscriber address and phone number
  • Mailing address for bills and contact phone number
  • Subscription period for currently used mobile phone (handset usage period)
  • d POINT CLUB (points, stages and etc.)

Charge and discount subscriptions

  • Payment methods (billing structure)
  • Billing plans
  • Itemized Billing Service
  • Discounts (Family Discount)

(This is a partial list.)

Services subscriptions

  • Network options
  • i-mode and i-mode options
  • International services

(This is a partial list.)

How to Verify

  • This may not be available depending on your subscription details, etc.

PC,
smartphone,
docomo Feature Phone
(sp-mode)

You can apply from (docomo Online Application). The required d ACCOUNT can be easily issued, so even beginners can start using right away.

  • When accessing from a PC, a d ACCOUNT is required.
  • When accessing from a smartphone or docomo Feature Phone (sp-mode), a Network PIN is required.
  • Operation procedures on the actual screens are in Japanese.
Business hours :
24 hours *1

docomo Feature Phone
(i-mode)

You can apply from (docomo Online Application).

Business hours :
24 hours *1

Phone

  • To apply from a DOCOMO mobile phone, call 151 (toll free, in Japanese only) without an area code.
  • For inquiries in English, Portuguese, Chinese, and Spanish, and applications from landline phones, see General Inquiries (docomo Information Center).
  • To confirm your identity as the service subscriber, your will be asked to provide your phone number, name, birth date, and address as listed on your service contract.
Business hours :
9 a.m. to 8 p.m.
  1. Unavailable from 10:30 p.m. every Tuesday to 7:00 a.m. the following morning due to system maintenance.
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