Notice of Other Matters regarding the Processing of Personal Data

1. Joint utilization of personal data

DOCOMO will jointly utilize personal data as follows:

① Joint utilization of personal data for operating NTT Communications Corporation (starting July 1, 2022)

[Categories of the jointly utilized personal data]

Personal data, such as the following information, acquired by DOCOMO through the provision of services, etc.

  • Basic information
    Information about names, phone numbers, email addresses, customer identifiers, attributes, contact information, and usage of docomo Business Point and d POINT services. Examples include the following: d POINT CARD number, gender, age, family structure, address, balance of docomo Business Points and d POINTs, and usage history of docomo Business Points and d POINTs.
  • Corporate user information
    The company's office and employee attributes. Examples include the following: company or organization name, address, business type, department name, position, job title, email address, and other information that can identify a specific individual.
  • Usage information
    Information about subscriptions and the usage of services. Examples include the following: information on subscription status and usage history of services provided by DOCOMO, and articles, images, and videos posted using these services; information on behavior when using the Internet or applications; information on names, stores, and payments for purchased services and products; and information on survey responses.
  • Location information
    Information that indicates the location of the owner of the mobile device. Examples include the following: location information (including but not limited to location registration information) identified using the GPS function of the device, Wi-Fi, or other short-range wireless communications technology, or mobile phone base stations.
    DOCOMO and NTT Communications Corporation do not use location information beyond the legally permissible extent.
  • Medical and health information
    Information about the medical care and health of customers acquired when using services provided by DOCOMO. Examples include the following: medical checkups and other tests conducted by doctors; the health guidance, medical treatment, and prescriptions provided by doctors; as well as height, weight, and activity level of customers.

[Scope of jointly utilizing person]

[Utilization purpose for the utilizing person]

  • For provision of services, products, etc., and for communications/notifications etc. to customer that are necessary for the performance of the agreement with customer

    Open

    As examples, the following purposes of use are included:

    • Providing various services and functions under the terms of an agreement and executing other terms of an agreement
    • Confirming the identity of a person or family members at the time of application and when using the services, etc.
    • Confirming whether the application conditions have been satisfied
    • Determining credit and managing post-credit
    • Calculating and/or invoicing the billing amount (including for collection agencies) and managing points
    • Disposing of claims and/or rights acquired against the customer, pledging collateral and for other transactions
    • For age information notifications when using services of contents providers corresponding to age determining functions
    • Notifying of required matters concerning an agreement
    • Arranging, sending and after-servicing ordered products
    • Communicating with the customer upon the occurrence of fraudulent contracts, unauthorized use and non-payment
    • Responding to opinions, requests, inquiries, etc. concerning the services
  • For proposals services, products, etc., in relation to purchased services, products, etc., and for communications/notifications etc., to customer that are necessary thereto

    Open

    As examples, the following purposes of use are included:

    • Proposing rate plans to customers when consulted about rates
    • Providing information regarding various campaigns, other sales promotion programs, etc. and events, etc. for DOCOMO, partner businesses, member stores, etc.
    • Drawing winners, sending prizes and gifts and providing notifications for various campaigns and other sales promotion programs, etc.
    • Providing information on products, services, contents, etc. recommended for the customer
    • Displaying and transmitting advertisements of DOCOMO and other companies that are appropriate for the customer
  • For preservation and countermeasures against fraud that are necessary for reliable and stable provision of services, products, etc.

    Open

    As examples, the following purposes of use are included:

    • Operating and maintaining network application systems, etc.
    • Preventing and responding to the occurrence of failures, defects, accidents, etc. of products, services, network application systems, etc.
    • Preventing the occurrence of, and countermeasures upon the occurrence of, fraudulent contracts, unauthorized use and non-payment
  • For planning, developing and improving services, products, etc. and various investigations and analyses

    Open

    As examples, the following purposes of use are included:

    • Planning and development of new products, new services and new technologies
    • Improving service quality and improving reception services
    • Investigating and analyzing sales status and usage status
    • Carrying out investigations concerning awareness and actual conditions concerning products and services, various campaigns and other sale promotion programs, etc. (not limited to those of DOCOMO, partner businesses, member stores, etc.)
    • Investigating, analyzing and measuring effects for carrying out various campaigns and other sales promotion programs, etc.
    • Carrying out questionnaire investigations

[Name(s) or appellation of responsible person for controlling such personal data]

Motoyuki Ii, President and Chief Executive Officer
NTT DOCOMO, INC.
Sanno Park Tower
11-1, Nagata-cho 2-chome, Chiyoda-ku, Tokyo

  • DOCOMO and NTT Communications Corporation use customer information in compliance with the code of conduct set forth in the NTT DOCOMO Personal Data Charter.
  • Regardless of the Manage Third Party Provisions setting in the Personal Data Dashboard, personal data may be jointly utilized
  • The personal data of non-d POINT CLUB members acquired on or before December 10, 2019 (only customers who have never been d POINT CLUB members after December 11, 2019), is jointly utilized within the framework of DOCOMO's purposes.
  • We do not use PDFOCN service (in Japanese only) personal information or other personal information obtained prior to June 30, 2023 under the terms of service, etc. to which the PDFOCN Service Privacy Policy (in Japanese only) applies, to provide inform customers of services outside our company. (This does not apply if you agree to the NTT DOCOMO Privacy Policy after July 1, 2023.).

② Joint utilization of information acquired in the insurance-related services (starting February 1, 2020)

[Categories of the jointly utilized Personal Data]

  • Information acquired in DOCOMO executing the information provision services including financial planner discussions, etc.
    Name, address, age, telephone number, occupation, income, family composition, and discussion purposes, etc.
  • Information about usage history of such Services, opinions, requests, inquiries, etc. regarding such Services concerning the insurance policies the customer is considering applying for and insurance policies that have already been obtained
    Name, address, date of birth, and gender of the policyholder and the insured, relationship between the policyholder and the insured, etc.,
    Purpose of obtaining in insurance, contents of the insurance instrument, insurance premium, payment method of insurance premium, etc.
  • Other information acquired by DOCOMO incidentally to the provision of insurance-related services
    Terms, etc. of the insurance policy derived from such Services for which the customer applies and that DOCOMO does not handle
    Financial instruments other than insurance that the customer is interested in and the reasons therefor

[Scope of jointly utilizing person]

[Utilization purpose for the utilizing person]

  • For services concerning information provision services such as for financial planning
  • For executing insurance-related services campaigns and other sales promotion measures, etc.
  • For insurance agency services such as soliciting insurance and maintaining and managing insurance policies
  • For responding to various inquiries

[Name(s) or appellation of responsible person for controlling such personal data]

Motoyuki Ii, President and Chief Executive Officer
NTT DOCOMO, INC.
Sanno Park Tower
11-1, Nagata-cho 2-chome, Chiyoda-ku, Tokyo

③ Joint utilization of personal data for provision of insurance-related services (starting September 21, 2022)

DOCOMO will jointly utilize personal data with DOCOMO insurance, Inc. as shown below.

[Categories of the jointly utilized personal data]

Personal data, such as the following information, acquired by DOCOMO or DOCOMO insurance, Inc. through the provision of services, etc.

  • Basic information
    Information about names, phone numbers, email addresses, customer identifiers, attributes, contact information, and usage of d POINT services. Examples include the following: d POINT CARD number, gender, age, family structure, address, balance of d POINTs, and usage history of d POINTs.
  • Usage information
    Information about subscriptions and the usage of services provided by DOCOMO or DOCOMO insurance, Inc. Examples include the following: information on subscription status and usage history of services provided by DOCOMO or DOCOMO insurance, Inc.; information on behavior when using the Internet or applications; information on names, stores, and payments for purchased services and products; and information on survey responses.
  • Insurance-related service information
    Acquired or retained information about insurance-related services provided by DOCOMO or DOCOMO insurance, Inc. Examples include the following: information provided during estimate request, document request, or user registration (names, addresses, dates of birth, gender, relationship between the policyholder and the insured, purpose of insurance subscription, details of the insurance product, insurance premium, insurance payment method, manufacturer and mileage of the vehicle, structure and age of the building, type and age of the pet, etc.), and communication records with customers (comparative estimates presented to customers and information on the details and transmission history of provided email magazines and insurance renewal notification emails).
  • Insurance policy information
    Information about insurance policies acquired or retained by DOCOMO or DOCOMO insurance, Inc. Examples include the following: names, addresses, dates of birth, and gender of the policyholder and the insured, relationship between the policyholder and the insured, purpose of insurance subscription, details of the insurance product, insurance premium, insurance payment method, manufacturer and mileage of the vehicle, structure and age of the building, or type and age of the pet.

[Scope of jointly utilizing person]

[Utilization purpose for the utilizing person]

  • To accept and manage user registrations for insurance-related services provided by DOCOMO or DOCOMO insurance, Inc.
  • To provide information related to insurance and other information of insurance companies and partners that have transactions with or are entrusted by DOCOMO or DOCOMO insurance, Inc., to perform entrusted tasks such as maintenance and management, and to provide information on and provide services of DOCOMO, DOCOMO insurance, Inc., and partners incidental to or related to the entrusted tasks
    (Personal data, such as service usage history, website browsing history, purchase history, and subscription details, acquired through the services may be analyzed and used for suggestions and advertisements for services and products according to the customer's interests, preferences, and tendencies.)
  • To hold seminars
  • To provide consulting services
  • To conduct surveys and campaigns
  • To perform additional tasks related to the above, such as notification, processing, and management

[Name(s) or appellation of responsible person for controlling such personal data]

Names of joint users of such personal data (The details are as follows)

Motoyuki Ii, President and Chief Executive Officer
NTT DOCOMO, INC.
Sanno Park Tower
11-1, Nagata-cho 2-chome, Chiyoda-ku, Tokyo

Urbannet Nihonbashi Building 3F, 2-14-10, Nihonbashi Ningyocho, Chuo-ku, Tokyo
Hideyuki Takahashi, President and Chief Executive Officer, DOCOMO insurance, Inc.

  • DOCOMO and DOCOMO insurance, Inc. use customer information in compliance with the code of conduct set forth in the NTT DOCOMO Personal Data Charter.
  • Regardless of the Manage Third Party Provisions setting in the Personal Data Dashboard, personal data may be jointly utilized.
  • The personal data of non-d POINT CLUB members acquired on or before December 10, 2019 (only customers who have never been d POINT CLUB members after December 11, 2019), is jointly utilized within the framework of DOCOMO's purposes.

④ Joint utilization of personal data for XR business operated by NTT QONOQ, INC. (starting October 1, 2022)

[Categories of the jointly utilized personal data]

Personal data, such as the following information, acquired by DOCOMO through the provision of services, etc.

  • Basic information
    Information about names, phone numbers, email addresses, customer identifiers, attributes, contact information, and usage of docomo Business Point and d POINT services. Examples include the following: d POINT CARD number, gender, age, family structure, address, balance of docomo Business Points and d POINTs, and usage history of docomo Business Points and d POINTs.
  • Corporate user information
    Information about the company's office and employee attributes. Examples include the following: company or organization name, address, business type, department name, position, job title, email address, and other information that can identify a specific individual.
  • Usage information
    Information about subscriptions and the usage of services. Examples include the following: information on subscription status and usage history of services provided by DOCOMO, and articles, images, and videos posted using these services; information on behavior when using the Internet or applications; information on names, stores, and payments for purchased services and products; and information on survey responses.
  • Location information
    Information that indicates the location of the owner of the mobile device. Examples include the following: location information (including but not limited to location registration information) identified using the GPS function of the device, Wi-Fi, or other short-range wireless communications technology, or mobile phone base stations.
    DOCOMO and NTT QONOQ, INC. do not use location information beyond the extent permitted by laws and related guidelines.
  • Medical and health information
    Information about the medical care and health of customers acquired when using services provided by DOCOMO. Examples include the following: medical checkups and other tests conducted by doctors; the health guidance, medical treatment, and prescriptions provided by doctors; as well as height, weight, and activity level of customers.

[Scope of jointly utilizing person]

  • DOCOMO
  • NTT QONOQ, INC.

[Utilization purpose for the utilizing person]

  • For provision of services, products, etc., and for communications/notifications etc. to customer that are necessary for the performance of the agreement with customer

    Open

    As examples, the following purposes of use are included:

    • Providing various services and functions under the terms of an agreement and executing other terms of an agreement
    • Confirming the identity of a person or family members at the time of application and when using the services, etc.
    • Confirming whether the application conditions have been satisfied
    • Determining credit and managing post-credit
    • Calculating and/or invoicing the billing amount (including for collection agencies) and managing points
    • Disposing of claims and/or rights acquired against the customer, pledging collateral and for other transactions
    • For age information notifications when using services of contents providers corresponding to age determining functions
    • Notifying of required matters concerning an agreement
    • Arranging, sending and after-servicing ordered products
    • Communicating with the customer upon the occurrence of fraudulent contracts, unauthorized use and non-payment
    • Responding to opinions, requests, inquiries, etc. concerning the services
  • For proposals services, products, etc., in relation to purchased services, products, etc., and for communications/notifications etc., to customer that are necessary thereto

    Open

    As examples, the following purposes of use are included:

    • Proposing rate plans to customers when consulted about rates
    • Providing information regarding various campaigns, other sales promotion programs, etc. and events, etc. for DOCOMO, partner businesses, member stores, etc.
    • Drawing winners, sending prizes and gifts and providing notifications for various campaigns and other sales promotion programs, etc.
    • Providing information on products, services, contents, etc. recommended for the customer
    • Displaying and transmitting advertisements of DOCOMO and other companies that are appropriate for the customer
  • For preservation and countermeasures against fraud that are necessary for reliable and stable provision of services, products, etc.

    Open

    As examples, the following purposes of use are included:

    • Operating and maintaining network application systems, etc.
    • Preventing and responding to the occurrence of failures, defects, accidents, etc. of products, services, network application systems, etc.
    • Preventing the occurrence of, and countermeasures upon the occurrence of, fraudulent contracts, unauthorized use and non-payment
  • For planning, developing and improving services, products, etc. and various investigations and analyses

    Open

    As examples, the following purposes of use are included:

    • Planning and development of new products, new services and new technologies
    • Improving service quality and improving reception services
    • Investigating and analyzing sales status and usage status
    • Carrying out investigations concerning awareness and actual conditions concerning products and services, various campaigns and other sale promotion programs, etc. (not limited to those of DOCOMO, partner businesses, member stores, etc.)
    • Investigating, analyzing and measuring effects for carrying out various campaigns and other sales promotion programs, etc.
    • Carrying out questionnaire investigations

[Name(s) or appellation of responsible person for controlling such personal data]

Motoyuki Ii, President and Chief Executive Officer
NTT DOCOMO, INC.
Sanno Park Tower
11-1, Nagata-cho 2-chome, Chiyoda-ku, Tokyo

  • DOCOMO and NTT QONOQ, INC. use customer information in compliance with the code of conduct set forth in the NTT DOCOMO Personal Data Charter.
  • Regardless of the Manage Third Party Provisions setting in the Personal Data Dashboard, personal data may be jointly utilized
  • The personal data of non-d POINT CLUB members acquired on or before December 10, 2019 (only customers who have never been d POINT CLUB members after December 11, 2019), is jointly utilized within the framework of DOCOMO's purposes.

⑤ Joint use of information relating to procurement business partners (Begin using on April 6,2023)

NTT Group companies may share and jointly use personal information and other information of business partners collected through NTT Group companies as master data in the systems of NTT Group for the purpose of effective management of information relating to business partners etc., and to effectively and appropriately sign contracts, execution of contracts and payments for procurement-related transactions.

[Categories of the jointly utilized personal data]

  • In case of cooperate business partners
    Company name, business address, name of the person in charge, and contact information (telephone number and e-mail address), bank transfer information of procurement-related transactions.
  • In case of sole proprietor business partners
    Company name of the solo proprietorship (including the name of the owner), contact details (phone number, email address), address, bank account details of procurement-related transactions.
  • "Business partners" includes those who have obtained quotations for the purpose of initiating business but did not reach to an agreement
  • Collecting data by paper, and electronic and electromagnetic methods, etc.

[Scope of jointly utilizing person]

  • Please refer to the link below for details regarding the "NTT Groups Companies".

[Utilization purpose for the utilizing person]

In order to effectively and appropriately conclude contracts, execute contracts and make payments etc., for procurement-related transactions.

[Name(s) or appellation of responsible person for controlling such personal data]

Nippon Telephone and Telegraph Corporation

2. Creation and/or provision of anonymously processed Information

None

3. Acquisition and/or use of pseudonymously processed information

None

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