Application Procedure

Applications can be made by phone or at docomo Shops. When applying by PC or i-mode, an application form (in Japanese only) will be sent to you by post. Please complete the form and send it back.

An application form (in Japanese only) will be sent to you by post. Please complete the form and send it back. The required docomo ID and password can be easily issued, so even beginners can start using right away.

Operation procedures on the actual screens are in Japanese.

Online Procedures/References : When Accessing From a PC (My docomo)

Open 24 hours a day1

An application form (in Japanese only) will be sent to you by post. Please complete the form and send it back.

• A network PIN is required to use this site.
• Operation procedures on the actual screens are in Japanese.

Online Procedures/References : When Accessing From i-mode (Customer support)

Open 24 hours a day1

• To apply from a DOCOMO mobile phone, call 151 (toll free, in Japanese only) without an area code.
• For inquiries in English, Portuguese, Chinese, Spanish, and Korean, and applications from landline phones, see General Inquiries (docomo Information Center).

General Inquiries (docomo Information Center)

Open from 9 a.m. to 8 p.m.

Business hours differ by shop. See the pages of individual shops for details.

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