Purchase iPhone 12 Pro, iPhone 12, iPhone 12 Pro Max, iPhone 12 mini, iPhone SE (2nd generation), iPhone 11 Pro, iPhone 11 Pro Max, iPhone 11
Guide to Procedures
Check how to carry out procedures and make applications before purchasing.
Changing Your Mobile Phone Model
Procedures can be carried out at docomo Online Shop, docomo Shops or retailers.
Switching From Another Carrier (MNP)
Information on the procedures for switching from another carrier to DOCOMO with Mobile Number Portability (MNP). You can keep using the same phone number you used with another carrier with DOCOMO.
Information on the procedures you will need to apply for a new subscription with DOCOMO.
Application Procedures for the Trade-in Program
Information on prior preparations and application procedures.
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