The F-12C software update has been temporarily suspended since September 22, 2011. However, the software is now ready, so we are resuming provision of the software update.

Software Update for F-12C

We sincerely apologize for any inconvenience caused by the amount of time it took to resume the provision of the software update.

DOCOMO continues to strive to improve services, and we ask for your understanding and cooperation with this issue.

If you have any questions, do not hesitate to contact us at the number below.

Contact Details

<docomo Information Center>
0120-005-250 (toll free)
Can be called from mobile phones and PHSs.
Service available in: Chinese, English, Korean, Portuguese, and Spanish

113 (toll free, in Japanese only)
Can only be called from DOCOMO mobile phones.