Information on Use and Application of Products and Services

Check Subscription Information and Usage Status

Use your mobile phone or PC (in Japanese only) to check information such as your subscription information and voice and communication charges up to the previous day.

Charges System

Learn what billing plans and payment options are best for you.

Money-saving Services / Services for Peace of Mind

docomo Premier Club

docomo Premier Club logo

docomo Premier Club offers many complimentary services and benefits available only to members. You earn more docomo Points the higher your membership stage.

Points Service

Accumulate points for every ¥1,000 of your monthly charges. You need to become a member of docomo Premier Club to accumulate points. Accumulated points can be used for making payments of DOCOMO product purchase charges and malfunction repair charges.

Compensation Services for Malfunctions and Other Emergencies

Learn about services such as Mobile Device Protection Service and Free Repair Service that help compensate for your inconvenience if your mobile device should malfunction or in other emergencies.


A summary of the items to check when subscribing.

Service Area

We continue to extend the service area to make our phones the most connected in Japan. See here for information about the service area nationwide.

docomo Shop

docomo Shop

Information on docomo Shops and customer service counters nationwide.

Contact Us

Information on making inquiries by phone.

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