My docomo : Check your bill or perform various application procedures such as changing your billing plan.

Support Information on iPhone & iPad

Support Information by Purposes

Problems and Troubleshooting

Guide to Procedures

Information on Use and Application of Products and Services

When Wish to Know About Charges

Check Subscription Information and Usage Status

Use your mobile phone or PC (in Japanese only) to check information such as your subscription information and voice and communication charges up to the previous day.

docomo Shop

Information on docomo Shops and customer service counters nationwide.

Inquiries by Phone

Open all year round

From landline phones etc.

0120-005-250
Mobile phone / PHS OK

Available languages: English, Portuguese, Chinese, and Spanish.
9 a.m. to 8 p.m.

  • May not be accessible form some IP phones.
Go to top of the page