Information on Use and Application of Products and Services

Check Subscription Information and Usage Status

Use your mobile phone or PC (in Japanese only) to check information such as your subscription information and voice and communication charges up to the previous day.

Charges System

Learn what billing plans and payment options are best for you.

Money-saving Services / Services for Peace of Mind

docomo Premier Club

docomo Premier Club logo

docomo Premier Club offers many complimentary services and benefits available only to members. You earn more docomo Points the higher your membership stage.

Points Service

You will gain 1 point per ¥100 of your monthly charges automatically.
Points can be exchanged for discounts on DOCOMO products or applied against repair charges.

Compensation Services for Malfunctions and Other Emergencies

Learn about services such as Mobile Phone Protection & Delivery Service and Free Repair Service that help compensate for your inconvenience if your mobile phone should malfunction or in other emergencies.

Notice

A summary of the items to check when subscribing.

Service Area

We continue to extend the FOMA service area to make our phones the most connected in Japan. See here for information about the service area nationwide.

docomo Shop

docomo Shop

Information on docomo Shops and customer service counters nationwide.

Contact Us

Information on making inquiries by phone.

Go to top of the page

Footer Navigation