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Information on Use and Application of Products and Services
Information on what to do if you have a problem or are unsure of something when using a DOCOMO product or service.
Problems and Troubleshooting
Information on how to perform various procedures.
Guide to Procedures
Use your mobile phone or PC (in Japanese only) to check information such as your subscription information and voice and communication charges up to the previous day.
Check Subscription Information and Usage Status
Learn what billing plans and payment options are best for you.
d POINT CLUB is a point program with no sign-up or annual fees that anybody can become a member of under a personal name. Even customers without a DOCOMO line can apply.
d POINT CLUB
A summary of the items to check when subscribing.
We continue to extend the service area to make our phones the most connected in Japan. See here for information about the service area nationwide.
Information on docomo Shops and customer service counters nationwide.
Information on making inquiries by phone.
Terms of Contract (in Japanese only)
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