About PINs and Passwords

Your PIN can be confirmed, reset, or reissued from My docomo (i-mode, sp-mode, or PC version) or the docomo Information Center or at a docomo Shop.

The procedure differs depending on the type of PIN, so check the procedure from "About PINs and Passwords".


Network PIN

Used to verify subscriber identity when, for example, orders are received or the settings for optional services are changed at a docomo Shop or from the docomo Information Center or docomo Online Application (docomo Online Application).

Handset PIN

Used when configuring or disabling various functions on your mobile phone.

IDs / Passwords



d ACCOUNT is the key to getting the most out of services as it enables more convenient and flexible use of various services.
Using an ID enables use regardless of the type of line, including LTE, Wi-Fi, and fixed, or type of operating system or device.

sp-mode Password

Used when configuring sp-mode function settings.

i-mode Password

Used when configuring i-mode function settings.

docomo apps Password

Used when configuring the functions of various apps for docomo Smartphone.

PIN1 and PIN2 codes/PIN Lock Disable Code (PUK)

Used to prevent unauthorized use of the DOCOMO UIM Card (FOMA Card) and to disable the PIN code lock.

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